SHIPPING POLICY
When will my order be shipped? When will it arrive?
If your order was placed Monday thru Thursday it will be shipped the same day or the day after. If your order was placed on Friday prior to 3:00pm PST, the order may be shipped the same day, if not it will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select.
NOTE: For consumer protection, all orders are subject for review. On rare occasions, this may cause a slight delay in processing your order.
How do I know that my order has been shipped?
When your order has been shipped, we will send you another e-mail with your tracking number and a link to where you can track it online.
What's the difference between "Order Date" and "Ship Date"?
On most websites, "Order Date" and "Ship Date" are not the same. For example, if you place an order on Friday at 11:00pm PST, your package will not ship until after the weekend. When you place an order, you'll see an "Estimated Ship Date" on the order page. If you opted for Expedited Shipping, you will receive your package in the number of days that you choose on your expedited shipping options. Although most orders are shipped the same or next day, please take weekends and holidays into account when considering the shipping date.
What countries do you ship to?
At this time, we only ship to the United States & Canada.
Do you ship to PO boxes or APO/FPO addresses?
For security reasons, we do not currently ship to P.O. boxes or APO/FPO addresses.
If I send my package as a gift, will the recipient receive the invoice?
Yes. However, if you would like us to remove the invoice from the package, please notify our Customer Service Department by calling 1 909 594 6676 after your order is placed.